New Jersey Utilities: Electricity and Natural Gas
New Jersey has several large electric and natural gas utilities that provide service across different regions of the state. These utilities ensure reliable energy delivery, while customers also have the option to shop for supply rates since New Jersey is a deregulated state. Below is an overview of the major utilities serving New Jersey, along with customer FAQs.
Electric Utilities in New Jersey
Public Service Electric and Gas (PSE&G)
PSE&G is the largest electric utility in New Jersey, serving most of the northern and central regions.
- Customer Service Phone: 1-800-436-7734
- Outage Reporting: 1-800-436-7734
Jersey Central Power & Light (JCP&L)
JCP&L serves many communities in northern and central New Jersey.
- Customer Service Phone: 1-800-662-3115
- Outage Reporting: 1-888-544-4877
Atlantic City Electric
Atlantic City Electric provides electric service to customers in southern New Jersey.
- Customer Service Phone: 1-800-642-3780
- Outage Reporting: 1-800-833-7476
Rockland Electric Company
Rockland Electric serves a small portion of northern New Jersey, including parts of Bergen County.
- Customer Service Phone: 1-877-434-4100
- Outage Reporting: 1-877-434-4100
Natural Gas Utilities in New Jersey
PSE&G Gas
In addition to electricity, PSE&G also provides natural gas service to a large portion of New Jersey.
- Customer Service Phone: 1-800-436-7734
- Gas Emergency: 1-800-880-7734
New Jersey Natural Gas (NJNG)
NJNG serves customers along the Jersey Shore and parts of central New Jersey.
- Customer Service Phone: 1-800-221-0051
- Gas Emergency: 1-800-427-5325
South Jersey Gas
South Jersey Gas serves southern New Jersey, including Atlantic, Cape May, and Cumberland counties.
- Customer Service Phone: 1-888-766-9900
- Gas Emergency: 1-800-582-7060
Elizabethtown Gas
Elizabethtown Gas provides natural gas service to customers in Union, Hunterdon, Warren, and surrounding counties.
- Customer Service Phone: 1-800-492-4009
- Gas Emergency: 1-800-492-4009
Top 5 Customer FAQs for New Jersey Utilities
1. How do I start new utility service in New Jersey?
Call your utility’s customer service line or visit their website. Most utilities allow you to submit requests online.
2. How do I report a power outage or gas leak?
Outages can be reported through your utility’s outage hotline or website. Gas leaks should always be reported by phone to the utility’s emergency number.
3. What payment options are available?
Most New Jersey utilities accept online bill pay, mobile apps, automatic payments, phone payments, and in-person payments at authorized centers.
4. Can I choose my electricity or gas supplier in New Jersey?
Yes. New Jersey is deregulated, which means customers can shop for supply rates while the utility continues to handle delivery and emergencies.
5. What if I have a billing dispute?
First, contact your utility directly. If the issue is unresolved, you can reach out to the New Jersey Board of Public Utilities for assistance.
Why Understanding New Jersey Utilities Matters
New Jersey residents and businesses rely on PSE&G, JCP&L, Atlantic City Electric, Rockland Electric, and multiple natural gas providers depending on location. Since New Jersey is deregulated, customers have the opportunity to shop for competitive supply rates while keeping the same utility for delivery. Knowing your provider and the right contact numbers is key to managing your energy efficiently and lowering costs where possible.
