New Hampshire Utilities: Electricity and Natural Gas
New Hampshire has a unique mix of electric and natural gas utilities that provide service across the state. Some customers are served by large investor-owned companies, while others receive service from local cooperatives or municipal utilities. Knowing which utility serves your area and how to reach them is important for both residents and businesses. Below is a detailed guide to New Hampshire utilities, including common customer questions.
Electric Utilities in New Hampshire
Eversource Energy
Eversource is the largest electric utility in New Hampshire, serving much of the southern and central regions of the state.
- Customer Service Phone: 1-800-662-7764
- Outage Reporting: 1-800-662-7764
Unitil
Unitil provides electric service to customers in certain areas of southern and central New Hampshire.
- Customer Service Phone: 1-800-852-3339
- Outage Reporting: 1-888-301-7700
Liberty Utilities
Liberty Utilities serves electric customers in parts of western and southern New Hampshire.
- Customer Service Phone: 1-800-375-7413
- Outage Reporting: 1-855-349-9455
New Hampshire Electric Cooperative (NHEC)
NHEC is a member-owned cooperative serving customers in rural areas throughout the state.
- Customer Service Phone: 1-800-698-2007
- Outage Reporting: 1-800-343-6432
Natural Gas Utilities in New Hampshire
Liberty Utilities Gas
Liberty Utilities provides natural gas service to many communities across the state, including Manchester, Concord, and the Seacoast.
- Customer Service Phone: 1-800-833-4200
- Gas Emergency: 1-855-327-7758
Unitil Gas
Unitil also supplies natural gas to several parts of New Hampshire.
- Customer Service Phone: 1-866-933-3820
- Gas Emergency: 1-866-933-3820
Top 5 Customer FAQs for New Hampshire Utilities
1. How do I start new electric or gas service in New Hampshire?
You can request service online or by calling your utility’s customer service line. Cooperative customers may need to set up a membership account.
2. How do I report a power outage or gas leak?
Call your utility’s emergency or outage reporting line immediately. Gas leaks are considered emergencies and should always be reported by phone, not online.
3. What payment options are available?
New Hampshire utilities accept online bill pay, automatic payments, phone payments, mobile apps, and in-person payment at authorized centers.
4. Can I choose my electricity or gas supplier in New Hampshire?
Yes. New Hampshire is a deregulated state, allowing customers to shop for electricity and natural gas suppliers. Your local utility still delivers the energy, but supply rates can be chosen from competitive providers.
5. What if I have a billing dispute?
Customers should first contact their utility’s customer service. If the issue is not resolved, disputes can be brought to the New Hampshire Public Utilities Commission for assistance.
Why Understanding New Hampshire Utilities Matters
Residents and businesses in New Hampshire have access to several electric and gas utilities depending on where they live. With deregulation, customers can shop for supply rates to potentially lower costs, while their local utility continues to manage delivery and emergency response. Knowing your provider, the right phone numbers, and your ability to choose suppliers is key to managing your energy needs efficiently.
