Maine Utilities: Electricity and Natural Gas
Maine has a mix of utility companies that provide electric and natural gas service across the state. Some customers are served by large investor-owned utilities, while others are connected through local cooperatives or municipal providers. Below is a breakdown of Maine’s major utilities, contact information, and the most common customer questions.
Electric Utilities in Maine
Central Maine Power (CMP)
Central Maine Power is the largest electric utility in Maine, serving most of the southern and central regions of the state.
- Customer Service Phone: 1-800-750-4000
- Outage Reporting: 1-800-696-1000
Versant Power
Versant Power serves northern and eastern Maine, including Bangor and Presque Isle.
- Customer Service Phone: 1-855-363-7211
- Outage Reporting: 1-855-363-7211
Some Maine communities may also be served by smaller municipal electric departments or cooperatives.
Natural Gas Utilities in Maine
Unitil
Unitil provides natural gas service to customers in southern Maine, including the Portland area.
- Customer Service Phone: 1-888-301-7700
- Gas Emergency: 1-866-933-3820
Summit Natural Gas of Maine
Summit Natural Gas serves portions of central and southern Maine.
- Customer Service Phone: 1-800-909-7642
- Gas Emergency: 1-800-882-3377
Bangor Natural Gas
Bangor Natural Gas provides service to customers in and around Bangor.
- Customer Service Phone: 1-877-427-4321
- Gas Emergency: 1-877-427-4321
Top 5 Customer FAQs for Maine Utilities
1. How do I start new electric or gas service in Maine?
Call the customer service line of your local utility or visit their website. Many utilities allow you to start service online.
2. How do I report a power outage or gas leak?
Use the emergency numbers provided by your utility. Power outages should be reported immediately to Central Maine Power or Versant Power. Gas leaks must be reported to your local gas provider’s emergency line.
3. What payment options are available?
Maine utilities accept online bill pay, phone payments, automatic bank draft, and in-person payments at authorized locations.
4. Can I shop for electricity or gas suppliers in Maine?
Yes. Maine is a deregulated state for electricity and natural gas supply. Customers can choose competitive suppliers for lower rates, while utilities continue to deliver the energy.
5. What should I do if I have a billing dispute?
First, contact your utility company directly. If unresolved, customers may file a complaint with the Maine Public Utilities Commission for additional assistance.
Why Knowing Maine Utilities Matters
For both residents and businesses, understanding Maine’s utilities is essential to managing costs and ensuring reliable service. With electricity from Central Maine Power or Versant Power and natural gas from Unitil, Summit Natural Gas, or Bangor Natural Gas, customers have multiple options. Shopping for supply rates can help businesses and households save money while the local utility continues to deliver energy safely.
